Contact Us
For all enquiries regarding Chelsea Life Jacket – whether it’s a question about our products, your order, shipping details, or anything else – please don’t hesitate to get in touch with our dedicated customer support team.
Email us at support@thechelsealifejacket.co.uk, and we’ll be happy to assist you.
We aim to respond to all enquiries within 24 hours during our standard business hours. We truly value your support and look forward to helping you.
Delivery
All UK orders are shipped within 4 working days as standard. For items from our Made to Order Collection, please allow up to 14 days for delivery, as each piece is made just for you.
For international orders, delivery times depend on your location and courier service. We’ll provide tracking information as soon as your order is dispatched.
Return Policy
We hope you love your Chelsea Life Jacket pieces, but if something’s not quite right, you can return it within 14 days of delivery. Items must be unworn, in their original condition, and with all tags attached.
To start a return, please email us at:
support@thechelsealifejacket.co.uk
All returns must include your order number, name, and the reason for return or exchange request clearly marked on or inside the parcel.
Please note: Made to Order items are final sale and not eligible for returns.
Please send returns to:
FAO CHELSEA LIFE JACKET
Unit 1, Airport Business Centre, 10 Thornbury Road, Estover, Plymouth, PL6 7PP